Ongoing commitment on the ground

ABRUZZO AND MARCHE, LAST STOPOVERS FOR E-DISTRIBUZIONE MOBILE COUNTERS: HERE IS THE SCHEDULE

Last three days of activities for the offices on four wheels made available to users by the energy company; other contact channels can be used for requests

More than 80 municipalities involved, around 8000 customers assisted at the mobile counters

Rome, March 29, 2017 - The traveling assistance provided in Abruzzo and Marche will en on Saturday in Pietracamela (Te). In March, the four E-distribuzione campers have stopped over at 80 municipalities in the areas affected by the weather. E-distribuzione specialised consultants have already provided assistance to more than 8000 citizens who submitted requests for extra indemnities and compensation for damages. Customers who wish to submit requests can use all the other channels that have been set up for this purpose. More than 30,000 requests have already been received.

Here is the schedule of the last stopovers of the mobile counters, with nonstop assistance from 9am to 4pm (except where otherwise specified):

in the province of Teramo: Friday 31 at Civitella del Tronto in Piazza Filippi Pepe; Saturday 1 April at Pietracamela in piazza degli Eroi;
in the province of Pescara: Friday 31 at Pianella in piazza Garibaldi;
in the province of Chieti: Thursday 30 three stopovers at Fara Filiorum Petri in piazza del Mercato, at Guardiagrele from 9 to 12am in Frazione San Vincenzo (church square) and from 12.30am to 4 pm at San Domenico (church square) and at San Martino sulla Marrucina in piazza del Monumento; Friday 31 at Torrevecchia Teatina in piazza San Rocco;
in the province of Ascoli Piceno: Thursday 30 at Castignano in piazza Vittorio Emanuele.

enel.it e e-distribuzione.it websites will publish and regularly update the complete schedule of the locations where campers will stop and the company, in collaboration with the mayors of the areas involved, shall provide timely information on all appointments. Users can also receive information on the campers’ itinerary by calling the toll free number 800085577 (from Monday to Friday from 9am to 6pm and Saturdays from 9am to 1pm).

After the campers’ activity will be over, the company will continue to be committed to being as close as possible to its customers and listening to their needs through its counters in Pescara (Via Conte di Ruvo, 5), Teramo (Viale Bovio, 40), Chieti (Via Auriti, 1), Vasto (Via del Porto, 16) Lanciano (Industrial area, Follani location, 30), Giulianova (Via Galilei, 102) e Ascoli Piceno (Viale Treviri, 192), open from 8:30am to 1pm and from 2 to 3:30pm from Monday to Friday.

In addition, E-distribuzione recalls the other contact channels available to customers: the www.e-distribuzione.it website, with a specific section for the snow emergency, where it is possible to fill out the online form and attach documents or download the form, which can be sent to the E-distribuzione mailbox 5555 – 85100 Potenza, the toll-free fax number 800 046 674 or the e-distribuzione@pec.e-distribuzione.it PEC. Customers can ask for information and request the form at the toll-free number 800085577 (operating from Monday to Friday from 9am to 6pm and on Saturdays from 9am to 1pm).

ABRUZZO AND MARCHE - E-DISTRIBUZIONE MOBILE COUNTERS: LOCATIONS UP TO TUESDAY 29

Over 28,000 applications submitted by customers through all the contact channels. Already assisted more than 7,000 customers at the mobile counters

Rome, March 24, 2017 – The itinerant assistance in Abruzzo and Marche continues, supporting customers who submit applications for extra indemnities and compensation for damages in the areas affected by bad weather.

The following are the next stopovers of the mobile counters, from 9am to 4pm non-stop (except where otherwise specified):

in the province of Teramo: Saturday 25 in Pineto at piazza della Libertà and in Torricella Sicura at piazza San Paolo; Monday 27 in Castilenti at Piazza Umberto I and in Fano Adriano at piazza della Vittoria; Tuesday 28 in Cortino at Pagliaroli (piazza del Comune); Wednesday 29 in Campli at piazza Maria delle Vittorie (location Sant'Onofrio);
in the province of Pescara: Tuesday 28 double appointment in Civitaquana at corso Vittorio Emanuele (opposite the church of Madonna delle Grazie) and in Elice at piazza San Rocco; Monday 29 in Loreto Aprutino at piazza Garibaldi;
in the province of Chieti: Saturday 25 in Tollo at piazza della Liberazione; Monday 27 in Rocca San Giovanni at piazza degli Eroi; Wednesday 29 in Francavilla al Mare at piazza Sirena;
in the province of Ascoli Piceno: Wednesday 29 a Montedinove at piazza Cino del Duca;
in the province of Macerata: Saturday 25 in Monte San Martino at piazza XX Settembre.

enel.it e e-distribuzione.it websites will publish and regularly update the complete schedule of the locations where campers will stop and the company, in collaboration with the mayors of the areas involved, shall provide timely information on all appointments. Users can also receive information on the campers’ itinerary by calling the toll free number 800085577 (from Monday to Friday from 9am to 6pm and Saturdays from 9am to 1pm).

The mobile local offices are additional to the contact activity provided by the counters available in the area (in Chieti, Pescara, Teramo, Lanciano, Vasto, Giulianova and Ascoli Piceno), the www.e-distribuzione.it website, with a specific section for the snow emergency, and the toll-free number 800085577 (operating from Monday to Friday from 9am to 6pm and on Saturdays from 9am to 1pm).

ABRUZZO AND MARCHE - E-DISTRIBUZIONE MOBILE COUNTERS: LOCATIONS UP TO SATURDAY

Already assisted more than 6,000 customers in the campers. Over 23,000 applications submitted by customers through all the contact channels

Rome, March 21, 2017 – Wednesday March 15 will be the eleventh day of activities foThe weekly activities of the four e-distribuzione mobile counters that, since the beginning of the month, ensure an itinerant assistance in Abruzzo and Marche. The four-wheel offices of Enel Group company that manages the power grid. Their itinerary includes over 80 locations in March. The campers have already assisted more than 4,000 customers. Overall, 18,000 applications have been submitted through the various contact channels that the company has made available to consumers.

The following are this week’s additional appointments, from 9am to 4pm non-stop:

In Abruzzo:

Four stopovers in the province of Chieti: Wednesday March 22 marzo a Fossacesia in Piazza Alessandro Fantini, Thursday 23 double stop at Guardiagrele, from 9 to 12am in piazza san Francesco and from 12.30am to 4pm in the Comino location opposite the ASD offices, Friday 24 at Filetto in piazza Roma, Saturday 25 at Tollo in piazza della Liberazione.

Three stopovers in the province of Pescara: Wednesday 22 at Caramanico terme in piazza Marconi, Thursday 23 at Sant’Eufemia a Maiella in Piazza del Monumento, Friday 24 at Citta sant’Angelo in Contrada Alzano (the square in front of the municipal stadium Leonardo Petruzzi).

Five stopovers in the province of Teramo: Wednesday 22 at Arsita in piazza Vittorio Veneto, Thursday 23 at Notaresco, piazza del Mercato, Friday 24 at Mosciano Sant’Angelo in piazza Saliceti, Saturday 25 a Pineto in piazza della Libertà and at Torricella Sicura in piazza San Paolo.

In Marche:

In the province of Fermo Wednesday 22 March at Montelparo, Largo Marconi.

Three stopovers in the province of Macerata: Thursday 23 double stop at Belforte del Chienti, from 9 to 12am Via Santa Maria 31 (Borgo Santa Maria) and from 12.30am to 4pm Parking area on via Europa (Villa Case - Villa Pianiglioli), Friday 24 at San Ginesio in piazza Alberico Gentili, Saturday 25 a Monte San Martino in piazza XX Settembre.

enel.it e e-distribuzione.it websites will publish and regularly update the complete schedule of the locations where campers will stop and the company, in collaboration with the mayors of the areas involved, shall provide timely information on all appointments. Users can also receive information on the campers’ itinerary by calling the toll free number 800085577 (from Monday to Friday from 9am to 6pm and Saturdays from 9am to 1pm).

The mobile local offices are additional to the contact activity provided by the counters available in the area (in Chieti, Pescara, Teramo, Lanciano, Vasto, Giulianova and Ascoli Piceno), the www.e-distribuzione.it website, with a specific section for the snow emergency, and the toll-free number 800085577 (operating from Monday to Friday from 9am to 6pm and on Saturdays from 9am to 1pm).

E-DISTRIBUZIONE MOBILE COUNTERS: LOCATIONS UNTIL WEDNESDAY 22

4,700 customers assisted at the four E-distribuzione mobile offices. Over 20,000 applications submitted by customers through all the contact channels

Rome, March 17, 2017 – More appointments with the E-distribuzione mobile counters, which since the beginning of March are guaranteeing itinerant assistance in Abruzzo and Marche, providing assistance to customers requesting extra indemnities and compensation for damages in the areas affected by bad weather.

This is the schedule with the next locations where the mobile counters will provide non-stop assistance from 9am to 4pm (except if specified otherwise):

In the province of Teramo: Saturday 18 in Castiglione Messer Raimondo, Belvedere square (town hall entrance) and in Montefino, piazza del Carmine ; Monday 20 in Atri, viale Umberto I (near Hotel du parc), and Silvi, piazza Enrico Fermi (ex piazza Iris); Tuesday 21 in Roseto degli Abruzzi, piazza della Libertà (west side), and Morro d’Oro, Piazza Duca degli Abruzzi; Wednesday 22 in Arsita, piazza Vittorio Veneto;
In the province of Pescara: Wednesday 22 in Caramanico Terme, piazza Marconi;
In the province of Chieti: Saturday 18 in Vacri, piazza Vittorio Emanuele III; Monday 20 in Casacanditella, via Marrucina (in front of town hall); Tuesday 21 double appointment in Casalbordino from 9 to 12am in piazza Umberto I and from 12.30am to 4pm in piazza Giovanni Paolo I (Santuario Madonna dei Miracoli square); Wednesday 22 in Fossacesia, Piazza Alessandro Fantini;
In the province of Ascoli Piceno: Monday 20 in Montemonaco, Piazza Roma (at the monument);
In the province of Fermo: Saturday 18 in Montefortino, via Adolfo Petetta, Tuesday 21 in Amandola, Piazza Risorgimento (at the townhall), Wednesday 22 a Montelparo, largo Marconi.

enel.it e e-distribuzione.it websites will publish and regularly update the complete schedule of the locations wher ecampers will stop and the company, in collaboration with the mayors of the areas involved, shall provide timely information on all appointments. Users can also receive information on the campers’ itinerary by calling the toll free number 800085577 (from Monday to Friday from 9am to 6pm and Saturdays from 9am to 1pm).

The mobile local offices are additional to the contact activity provided by the counters available in the area (in Chieti, Pescara, Teramo, Lanciano, Vasto, Giulianova and Ascoli Piceno), the www.e-distribuzione.it website, with a specific section for the snow emergency, and the toll-free number 800085577 (operating from Monday to Friday from 9am to 6pm and on Saturdays from 9am to 1pm).

ABRUZZO AND MARCHE - E-DISTRIBUZIONE MOBILE COUNTERS: THE WEEKLY LOCATIONS

Already assisted more than 4,000 customers in the four campers. Over 18,000 applications submitted by customers through all the contact channels

Rome, March 14, 2017 – Wednesday March 15 will be the eleventh day of activities foThe weekly activities of the four E-distribuzione mobile counters that, since the beginning of the month, ensure an itinerant assistance in Abruzzo and Marche. The four-wheel offices of Enel Group company that manages the power grid provide assistance to customers requesting extra indemnities and compensation for damages in the areas affected by bad weather. Their itinerary includes over 80 locations in March. The campers have already assisted more than 4,000 customers. Overall, 18,000 applications have been submitted through the various contact channels that the company has made available to consumers.

The following are this week’s additional appointments, from 9am to 4pm non-stop:

in the province of Teramo: Wednesday 15 in Castellalto, piazza del Mercato; Thursday 16 in Canzano, Piazza della Chiesa (close to the Virgin of the Alno), and Cermignano, Piazza Garibaldi; Friday 17 Bisenti, via Principe di Piemonte, and Cellino Attanasio, where Viale Duca degli Abruzzi meets the Piazza before the Torre Civica; Saturday 18 at Castiglione Messer Raimondo in the Belvedere square (Town Hall entrance) and Montefino in Piazza del Carmine;
in the province of Pescara: Wednesday 15 at Abbateggio in piazza L’Aquila 6 aprile 2009;
in the province of Chieti: Wednesday 15 Casalincontrada, piazza Martiri d’Ungheria; Thursday 16 Canosa Sannita, Largo Indipendenza 1; Friday 17 a Giuliano Teatino, Piazza Don Ferdinando Cocco; Saturday 18 Vacri, Piazza Vittorio Emanuele III;
in the province of Ascoli Piceno: Wednesday 15 Ripatransone, piazza XX Settembre, Thursday 16 Appignano del Tronto, Piazza Umberto I;
in the province of Fermo: Friday 17 a Smerillo in front of the Monument to the fallen soldiers, Saturday 18 atMontefortino in via Adolfo Petetta.

enel.it e e-distribuzione.it websites will publish and regularly update the complete schedule of the locations where campers will stop and the company, in collaboration with the mayors of the areas involved, shall provide timely information on all appointments. Users can also receive information on the campers’ itinerary by calling the toll free number 800085577 (from Monday to Friday from 9am to 6pm and Saturdays from 9am to 1pm).

The mobile local offices are additional to the contact activity provided by the counters available in the area (in Chieti, Pescara, Teramo, Lanciano, Vasto, Giulianova and Ascoli Piceno), the www.e-distribuzione.it website, with a specific section for the snow emergency, and the toll-free number 800085577 (operating from Monday to Friday from 9am to 6pm and on Saturdays from 9am to 1pm).

ABRUZZO AND MARCHE - THE NEXT STOPOVERS OF THE E-DISTRIBUZIONE MOBILE COUNTERS

2,300 customers have already been assisted in the four campers. More than 17,000 applications from customers submitted through all contact channels

Rome, 10 March 2017 – They left on Friday 3 March and they have already reached 24 municipalities, assisting over 2,300 customers who wished to submit forms or needed clarification and information. These are the first result of the travelling activities provided in Abruzzo and Marche by the four campers, the E-distribuzione mobile counters. The four equipped mobile offices of the Enel Group company that manages the electricity grid provide assistance for requests regarding extra indemnities and compensation for damages in the areas affected by bad weather. Their itinerary in March will involve more than 80 locations. Customers have already submitted more than 17,000 applications through the various contact channels made available by the company.

This is the schedule of the next locations, with non-stop assistance from 9am to 4pm unless otherwise specified:

in the province of Teramo: Saturday 11 Nereto, piazza Cavour; Monday 13 Campli, Piazza Vittorio Emanuele, and Sant’Omero, piazza De Curtis; Tuesday 14 Bellante from 9 to 12am in piazza Mazzini and 12.30am to 4pm on SS 80 – Bellante Stazione; Wednesday 15 Castellalto, piazza del Mercato;

in the province of Pescara: Saturday 11 Brittoli in piazza degli Emigranti; Monday 13 in Pietranico in piazza Vittorio Emanuele; Tuesday 14 Pescosansonesco from 9 to 12am in via Municipio and 12.30am to 4pm in Piazza Portanuova; Wednesday 15 a Abbateggio in piazza L’Aquila 6 aprile 2009;

in the province of Chieti: Saturday 11 March Villamagna, piazza del Mercato; Tuesday 14 Bucchianico, piazza San Camillo de Lellis; Wednesday 15 Casalincontrada, piazza Martiri d’Ungheria;

in the province of Ascoli Piceno: Saturday 11 March Comunanza, Piazza Garibaldi; Monday 13 Montalto delle Marche, piazza Sisto V, Tuesday 14 Maltignano, via IV Novembre 35; Wednesday 15 Ripatransone, piazza XX Settembre.

The complete schedule of the next locations will be published and progressively updated on the Enel.it and E-distribuzione websites and the company, also acting jointly with the mayors of the area, will provide timely disclosure of all appointments through daily communications. To receive information on the campers’ itinerary customers can dial the toll-free number 800085577 (active from Monday to Friday from 9am to 6pm and on Saturdays from 9am to 1pm).

The mobile offices will reinforce the contact activity provided by the fixed counters available in the area (in Chieti, Pescara, Teramo, Lanciano, Vasto, Giulianova and Ascoli Piceno), by the www.e-distribuzione.it website, with a section for the snow emergency, and by the toll-free number 800085577 (from Monday to Friday from 9am to 6pm and on Saturdays from 9am to 1pm).

ENEL PRESENTS PLAN FOR RECONSTRUCTION OF ABRUZZO

Pescara, March 8, 2017 - A meeting between the heads of Enel Italy, the president Luciano D'Alfonso, the presidents of the provinces, the president of ANCI Abruzzo, Luciano Lapenna, and representatives of the economic and production organisations was held today at the Abruzzo region headquarters in Pescara. The meeting aimed at starting a fruitful dialogue and concrete actions for areas affected by the bad weather emergency in January.Enel presented the local initiatives already underway regarding reconstruction and upgrading of the electricity grid and the actions set up for 'extra indemnities' additional to those provided for automatically by the Authority for Electricity and Gas (Resolution 646/15) and compensations for damages.

To date, according to preliminary data, reconstruction work was completed, by adopting resilient solutions, on 30 medium-voltage lines. More than 350 new towers were set up and 35 kilometres of overhead cable were installed. After completed the reconstruction work, operations to increase energy resilience will start, aimed at improving the grid’s layout and increasing automation through remote monitoring.

Compared to the plan announced by Enel for the Abruzzo region in 2015, which involved investments for around 45 million euros/year for 5 years, the company will carry out further actions to strengthen the power grid that already in 2017 will cost 15 and 20 million euros. Based on the decisions agreed upon at the table on the resilience of the national grid with the Energy Authority, Enel will detail the actions planned for Abruzzo. Following the initiatives undertaken by Enel to meet the needs of customers and facilitate the submission of requests, over 16,000 applications have been collected in Abruzzo and Marche. In today's meeting, it was agreed that specific events should be organised over the coming weeks with the presidents of the provinces, which are already being scheduled.

"The aim of the meeting - said President D'Alfonso - was finding a balance between Enel and the local areas, in order to identify actions aimed at acknowledging damages suffered by users and companies and compensation at the local level, and studying investments to strengthen the electricity grid in the region’s most critical locations. Enel has agreed to organise other meetings with the presidents of the provinces, to study together what actions are to be taken so that what happened in January - D'Alfonso concluded – no matter how exceptional, will not produce the same consequences. Now we have to speed up the procedures".

"Collaboration and close coordination between Enel and the various institutional bodies in the local government - said Carlo Tamburi, Enel Italy Director - are the key to managing complex and objectively exceptional events such as those experienced last January. In this phase of reconstruction, in which Enel is set on providing tangible answers to Abruzzo, the same dialogue is essential to ensure efficient and effective action in everyone’s interest, starting from the local community and the productive fabric".

ABRUZZO AND MARCHE - E-DISTRIBUZIONE MOBILE COUNTERS: THE WEEKLY LOCATIONS

Rome, March 6, 2017 – The weekly activities of the e-distribuzione ‘mobile counters’ began today in the municipalities of Montebello (Pe), Civitella del Tronto (Te), Castelli (Te) and Rotella (AP). These counters consist in four campers that have been active since last Friday in Abruzzo and Marche to assist consumers requesting extra indemnities and compensation for damages. The consultants of the Enel Group company that manages the power grid are moving around with these ‘mobile counters’ to provide an additional channel for listening and establishing a direct contact at the local level. In the first two days of these activities, over 500 people have met the staff of the mobile offices to submit requests for settlement and receive informationThe following are this week’s additional appointments, from 9am to 4pm non-stop:

• in the province of Teramo on March 7 in Montorio al Vomano in Piazza Orsini and Castel Castagna at the parking in Largo Sant'Andrea, on the 8 in Tossicia in Piazza del Popolo and in Basciano in Piazza Vittorio Emanuele, on the 9 in Colledara in via San Paolo and Penna Sant'Andrea in Piazza Bernini, on the 10 at Sant'Egidio alla Vibrata in Piazza Umberto Primo and on the 11 in Nereto in Piazza Cavour;

• in the province of Pescara on March 7 in Carpineto della Nora in Piazza Umberto Primo, on the 8 in Villa Celiera in Piazza Nuova (along Via D'Annunzio), on the 9 in Civitella Casanova in Piazza Risorgimento, on the 10 in Farindola in piazza Mazzocca, on the 11 in Brittoli in piazza degli Emigranti;

• in the province of Chieti on 10 March in Ripa Teatina in Piazza Martiri d’Ungheria and on the 11 in Villamagna in piazza del Mercato;

• in the Ascoli Piceno province on March 7 in Roccafluvione in Piazza Aldo Moro, on the 8 in Montegallo at Frazione Balzo (former sports field), on the 9 in Folignano in Giovanni Paolo II square (fraction Piane di Morro), on the 10 in Acquasanta Terme in piazza Angela Latini and on the 11 in Comunanza in Piazza Garibaldi.

Enel.it e E-distribuzione.it websites will publish and regularly update the complete schedule of the locations where campers will stop and the company, in collaboration with the mayors of the areas involved, shall provide timely information on all appointments. Users can also receive information on the campers’ itinerary by calling the toll free number 800085577 (from Monday to Friday from 9am to 6pm and Saturdays from 9am to 1pm). The mobile local offices are additional to the contact activity provided by the counters available in the area (in Chieti, Pescara, Teramo, Lanciano, Vasto, Giulianova and Ascoli Piceno), the www.e-distribuzione.it website, with a specific section for the snow emergency, and the toll-free number 800085577 (operating from Monday to Friday from 9am to 6pm and on Saturdays from 9am to 1pm).

ABRUZZO AND MARCHE – E-DISTRIBUZIONE MOBILE COUNTERS CONTINUE THEIR JOURNEY, HERE IS THE ITINERARY ON MONDAY AND TUESDAY

Monday, March 6 the campers will be in Montebello (Pe), Civitella del Tronto (Te), Castelli (Te) and Rotella (AP); Tuesday, March 7 Carpineto della Nora (Pe), Montorio al Vomano (Te), Castel Castagna (Te) and Roccafluvione (AP)

Rome, March 4, 2017 – The mobile assistance provided by the E-distribuzione mobile counters continues in Abruzzo and Marche.

At the counters set up in the four campers of the Enel Group company that manages the power grid, corporate consultants provide assistance to consumers regarding requests for extra indemnities and compensation for any damage occurred in the areas affected by bad weather, within a programme that includes over 80 locations in March.

The E-distribuzione mobile counters will attend non-stop from 9am to 4pm on Monday, March 6, in Montebello di Bertona (Pe) in Piazza Pertini, Civitella del Tronto (Te) in Piazza del Mercato, Castelli (Te) in via Francescantonio Grue and Rotella (AP) in Piazzale Europa. On Tuesday 7 they will be active from 9am to 4pm in Carpineto della Nora (Pe) in Piazza Umberto Primo, Montorio al Vomano (Te) in Piazza Orsini, Castel Castagna (Te) at the parking of Largo Sant'Andrea and Roccafluvione (AP) in Piazzale Aldo Moro.

The complete schedule of locations visited by the campers is published and progressively updated on enel.it sites and www.e-distribuzione.it and the company, in collaboration with the mayors of the territory, it shall provide timely disclosure of all appointments. Even contacting the hotline number 800085577 (from Monday to Friday from 9 to 18 and on Saturdays from 9 to 13) will be able to get information on stages of camper.

The local garrison itinerant joins guaranteed contact activity by the branches available in the area (present in Chieti, Pescara, Teramo, Lanciano, Vasto, Giulianova and Ascoli Piceno), from www.e-distribuzione.it site, with a section emergency snow, and the freephone 800085577 (from Monday to Friday from 9 to 18 and on Saturdays from 9 to 13).

Enel.it and E-distribuzione.it websites will publish and regularly update the complete schedule of the locations where campers will stop and the company, in collaboration with the mayors of the areas involved, shall provide timely information on all
appointments. Users can also receive information on the campers’ itinerary by calling the toll free number 800085577 (from Monday to Friday from 9am to 6pm and Saturdays from 9am to 1pm).

The mobile local offices are additional to the already existing contact channels. These include the local counters available in the area (in Chieti, Pescara, Teramo, Lanciano, Vasto, Giulianova and Ascoli Piceno), the www.e-distribuzione.it website, with its specific section for the snow emergency, and the toll-free number 800085577 (operating from Monday to Friday from 9am to 6pm and on Saturdays from 9am to 1pm).

E-DISTRIBUZIONE: FROM FRIDAY MARCH 3 MOBILE COUNTERS IN ABRUZZO AND MARCHES FOR EXTRA INDEMNITIES AND COMPENSATION

• Four equipped campers are travelling to the provinces of Teramo, Chieti, Pescara and Ascoli Piceno to provide assistance to customers in more than eighty municipalities

• First stops on Friday and Saturday in Isola del Gran Sasso (Te), Miglianico (Ch), Penne (Pe) and Venarotta (AP)

Rome, March 2, 2017 – The mobile counters of e-distribuzione, the Enel Group company that manages the power grid, have left Rome heading to Abruzzo and Marche. The four equipped campers, offices on four wheels, starting from Friday, March 3 will provide broad assistance for requests regarding extra indemnities and compensation and reimbursement for damages. Their busy schedule in March will involve more than eighty municipalities in the provinces of Chieti, Pescara, Teramo and Ascoli Piceno, in the areas affected by the bad weather in January.

The first locations where the e-distribuzione mobile counters will stop on Friday March 3 and Saturday 4 from 9am to 2pm are Miglianico (Ch) in Piazza Umberto I, Isola del Gran Sasso (Te) in the locality Port Canapina (near the headquarters of the Alpines), in Penne (Pe) in Piazza San Francesco and in Venarotta (AP) in Piazza Spalvieri (near the Municipal Theatre).

The E-distribuzione.it website will publish and regularly update the complete schedule of the locations where campers will stop and the company, in collaboration with the mayors of the areas involved, shall provide timely information on all appointments. Users can also receive information on the campers’ itinerary by calling the toll free number 800085577 (from Monday to Friday from 9am to 6pm and Saturdays from 9am to 1pm).

The initiative, presented to local institutions and Consumer Association, aims at further increasing the contact channels with the local community in line with an approach based on listening and closeness, with the aim of assisting consumers involved who wish to submit requests and require information.

The mobile local offices are additional to the already existing contact channels. These include the local counters available in the area (in Chieti, Pescara, Teramo, Lanciano, Vasto, Giulianova and Ascoli Piceno), the www.e-distribuzione.it website, with its specific section for the snow emergency, and the toll-free number 800085577 (operating from Monday to Friday from 9am to 6pm and on Saturdays from 9am to 1pm).

CAMPOTOSTO, ENEL: RELEVANT AUTHORITIES DECIDE ON RESERVOIR FILLING

Roma, 2 March 2017 – Regarding the ongoing debate on whether the Campotosto reservoir should be filled further, Enel specifies that it will follow the instructions issued by the relevant Authorities in charge of the safety of the area and its dams.

At the moment the level of the reservoir has fallen to the point that the water does not touch the Rio Fucino dam. The gradual water lowering, merely a precaution, was arranged by Enel as a consequence of the warning issued by the Major Hazards Commission in January.

Enel confirms that it submitted to the relevant Authorities the assessment performed according to the strictest criteria defined by the Authorities, and then waited for instructions from the Direction of Dams of the Minister of Infrastructures and Transport.

SNOW EMERGENCY: TABLE BETWEEN ENEL AND CONSUMER ASSOCIATIONS KICKOFF

Rome, 1 March 2017 – A worktable Enel – Consumer Associations for the bad weather emergency in Abruzzo and Marche kicked off.

The decision emerged at the end of a meeting between Enel and representatives of Consumer Associations that joined the CNCU, at the national and local level. The aim is to start a debate following the recent snow emergency in Abruzzo and Marche and its impact on the electricity service.

During the meeting, the causes of outages in the electricity network and the ways in which the company took action and carried out its communication - with the activation of specific channels and a 1600-people taskforce fielded - were looked into. The Associations described the great discomfort originating from the lack of energy, pointing out reports and requests collected from their offices in the affected area.

The Company and the Associations then began a positive exchange aimed at defining an agreement of the various issues that were discussed regarding the snow emergency and the following stage.

The table focussed on issues including the extra indemnities for customers, already arranged by Enel, which are granted on top of the automatic ones provided for by the Decree of the Electricity and Gas Authority 646/2015 and the compensation for possible damages, with the possibility of including specific cases gathered by the Associations. In addition, it was proposed that the channels where requests are submitted should be further extended, defining the ways in which the Associations should be actively and directly involved in order to be able to support customers in compiling the requests, by means of an even broader and more simple procedure.

Other issues that were discussed included the action to be taken on the electricity grid and the possibility of setting up an information and updating channel to this regard. On this subject e-distribuzione recalled the company’s participation in the technical table between the Electricity and Gas Authority, the distributors and Terna to define the guidelines for a plan to improve the resilience of the electricity system.

In addition, e-distribuzione announced that over the next few days, mobile counters will be travelling throughout the municipalities involved, and it provided information and guarantees on the deadlines for the payment of the automatic indemnities.

THE LAST GENERATOR INSTALLED IN THE EMERGENCY WAS REMOVED, E-DISTRIBUZIONE DOES NOT STOP ITS COMMITMENT FOR ABRUZZO

Counters for customers, a direct line with local institutions and associations, construction sites in three provinces. Mobile counters will soon provide assistance on compensation and refunds throughout the region

Rome, February 27, 2017 - The last generator installed in the emergency phase to feed the electricity grid in Abruzzo has been removed: e-distribuzione technicians have completed the necessary repairs and since last week all customers are regularly receiving energy from the electricity grid. However, the commitment on the region's energy infrastructure has not stopped: final repairs, the reconstruction of damaged facilities and inspections also performed with drones and helicopters are ongoing. More than 600 engineers are working in the provinces of Chieti, Pescara and Teramo on over 100 opened and managed construction sites.

e-distribuzione recalls that at this stage, in addition to the toll-free number for the Emergency Service 803500, available 24 hours a day, reports regarding the electricity grid can also be made through other contact channels for customers, such as the commercial toll-free number 800 08 55 77, from Monday to Friday from 9 am to 6 pm and Saturdays from 9 am to 1 pm. In addition, on the www.e-distribuzione.it website a section has been created for customers affected by the recent events, where they can submit reports and request any refunds in the event of damage and extra compensation that Enel is committed to pay to customers in addition to those automatically provided for by the Authority for electricity and gas.

To ensure maximum closeness and listening at the local level, e-distribuzione has opened several counters that will handle requests from customers, at its offices in Pescara (Via Conte di Ruvo, 5), Teramo (Viale Bovio, 40), Chieti (Via Auriti, 1), Vasto (Via del Porto, 16), Lanciano (Industrial Zone, location Follani, 30) and Giulianova (Via Galilei, 102). They are open from 8:30 am to 1pm and from 2 to 3:30pm, Monday to Friday.

The direct link between company, local institutions and associations ensures a continuous exchange to facilitate the two-way information flow and identify, in close coordination, the areas in which it is possible to carry out sustainability and innovation initiatives that are useful for Abruzzo. An initiative that is already being set up is providing mobile counters that will be made available in in the coming weeks to provide more widespread information and assistance throughout the region. The areas will also be identified with the direct collaboration of mayors and associations.

ABRUZZO - SNOW EMERGENCY, STATE OF ELECTRICITY GRID: E-DISTRIBUZIONE CONTINUES RESTORE USERS IN TERAMO -12 PM

Activities aimed at the restoration of the service continue in the Province of Teramo, where the customers with outages have been reduced, so that now there are 8,000 customers whose service has not been restored yet.

Thanks to the coordination activities carried out by the Prefecture of Teramo, the Civil Protection and the Province of Teramo, the situations of non-accessibility are occurring in connection with some 5,000 customers.

The emergency is over in Pescara where activities aimed at restoring the remaining users continue
The activities are taking place mostly in Teramo, where 14,000 customers have not yet been restored including 4,000 in municipalities that cannot be reached and another 1,000 in isolated locations. The efforts are therefore focusing on 9,000 customers whose service we expect to restore by today.

Activities are closely coordinated with the Civil Protection and the local Authorities to turn the affected areas accessible.

ABRUZZO - SNOW EMERGENCY - STATE OF ELECTRICITY GRID - E-DISTRIBUZIONE CONTINUES RESTORE USERS IN TERAMO - 4 PM

Activities aimed at the restoration of the service continue in the Province of Teramo, where the customers with outages have been reduced by another 1,000, so that now there are 10,000 customers whose service has not been restored yet.

Thanks to the coordination activities carried out by the Prefecture of Teramo, the Civil Protection and the Province of Teramo, the situations of non-accessibility are occurring in connection with some 5,000 customers.

The emergency is over in Pescara where activities aimed at restoring the remaining users continue
The activities are taking place mostly in Teramo, where 14,000 customers have not yet been restored including 4,000 in municipalities that cannot be reached and another 1,000 in isolated locations. The efforts are therefore focusing on 9,000 customers whose service we expect to restore by today.

Activities are closely coordinated with the Civil Protection and the local Authorities to turn the affected areas accessible.

ABRUZZO - ENEL, CAMPOTOSTO DAM IS SAFE, CHECKS DO NOT REVEAL PROBLEMS

Rome, January 22, 2017 - Enel confirms that no damage was detected at the Campotosto dam following the recent earthquake. The good condition of the structure is confirmed by all the required checks carried out by Enel over the last few days, including the helicopter flight that took place on Friday. The contained volume is approximately 40%, therefore very low.

However, in view of the difficult hydrogeological situation that is taking place, it was decided, as an extreme precautionary measure, to implement a further gradual reduction of the basin. The necessary authorisations for the reduction have already been requested from the competent authorities and the operations are being carried out under the strict control of Enel's engineers, already present in the area.

It is important to remember that, after the 2009 earthquake, analyses and in-depth studies have been performed to determine the location of the fault in this area, which have excluded that it could involve the foundations of the dam. In addition, assessments have been made to verify the resistance of the dams to the earthquake, performed with the support of highly specialised experts. The results showed that the dam was safe also under these conditions.

Enel noted that following each earthquake of magnitude exceeding 4 on the Richter scale checks are carried out on the dams in the way prescribed by the Dams Directorate of the Ministry of Infrastructure and Transport, the National Authority responsible for the safety of large dams, with which the company technicians are in constant contact.

ABRUZZO - SNOW EMERGENCY - STATE OF ELECTRICITY GRID - END OF EMERGENGY IN PESCARA. TERAMO, THE SITUATION IS IMPROVING - 1 PM

The emergency is over in Chieti, where the Relief Coordination Room of the Prefecture was closed down
The emergency is over in Pescara where activities aimed at restoring the remaining users continue
The activities are taking place mostly in Teramo, where the outages have been reduced by 3,000, so that now 11,000 customers have not yet been restored

Thanks to the coordination activities carried out by the Prefecture of Teramo, the Civil Protection and the Province of Teramo, the situations of non-accessibility are occurring in connection with some 5,000 customers.

ABRUZZO - SNOW EMERGENCY, STATE OF ELECTRICITY GRID: END OF EMERGENCY IN CHIETI. TASK FORCE CONTINUES ITS WORK - UPDATE 7 AM

The emergency is over in Chieti, where the Relief Coordination Room of the Prefecture was closed down
The emergency is over in Pescara where activities aimed at restoring the remaining users continue

The activities are taking place mostly in Teramo, where 14,000 customers have not yet been restored including 4,000 in municipalities that cannot be reached and another 1,000 in isolated locations. The efforts are therefore focusing on 9,000 customers whose service we expect to restore by today.

Activities are closely coordinated with the Civil Protection and the local Authorities to turn the affected areas accessible.

All e-distribuzione channels for information and updates on the state of the network:

Toll-free number 803 500 active 24 hours
Mobile text number 320 2041500
APP Failures (iOS - Android)
www.e-distribuzione.it

ABRUZZO AND MARCHE - SNOW EMERGENCY, STATE OF ELECTRICITY GRID: E-DISTRIBUTION, 1,600 PEOPLE AT WORK, INSTALLED 600 GENERATORS - 08 PM

Abruzzo: 21,000 outages, including 4,000 not restorable in municipalities that cannot be reached

Teramo: 18,000 outages, of which 4,000 not restorable including the municipalities of Crognoleto and Cortino declared not reachable
Pescara: 3,000
Chieti: closed the Crisis Room of the Prefecture. Some hundreds of users still to be restored.

Repair activities and the installation of generators continue with the aim of heading towards normalisation of the service in the reachable areas.

The normalisation of the service is expected in Pescara and a consistent reduction in Teramo with some thousands of customers to be restored during the night.

We have fielded 1,600 people, 600 generators and 570 special vehicles.

ABRUZZO AND MARCHE - SNOW EMERGENCY, STATE OF ELECTRICITY GRID: THE WORK IS INCESSANT, REPOWERD APPROXIMATELY 190,000 USERS - 5.30 PM

Abruzzo: 27,000 outages

Aquila: towards the normalisation of the service
Teramo: 20,000
Pescara: 4,000
Chieti: 3,000

Restoration forecast: repair activities and the installation of generators continue with the aim of bringing the service back to normal in the areas that can be reached. e-distribuzione and Terna continue to work on the outage of the Civitella del Tronto primary substation caused by the loss of power of the high voltage network.

Marche:

Ascoli: 600 in non-accessible areas for which we have requested the intervention of Civil Protection and Local Authorities
Macerata and Fermo: towards the normalisation of the service

Since the beginning of the emergency, the e-distribuzione task force has gradually repowered about 190,000 users.

ABRUZZO AND MARCHE - SNOW EMERGENCY, STATE OF ELECTRICITY GRID: E-DISTRIBUZIONE WORKS TO RESTORE POWER EVEN IN REMOTE AREAS - 12.30 AM

Abruzzo: 31,000 outages

Aquila: towards the normalisation of the service
Teramo: 23,000
Pescara: 5,000
Chieti: 3,000

Restoration forecast: repair activities and the installation of generators continue with the aim of bringing the service back to normal in the areas that can be reached. e-distribuzione and Terna continue to work on the outage of the Civitella del Tronto primary substation.

Marche:

Ascoli: less than 800 in non-accessible areas for which we have requested the intervention of Civil Protection and Local Authorities
Macerata and Fermo: towards the normalisation of the service

Since the beginning of the emergency, the e-distribuzione task force has gradually repowered over 185,000 users.

ABRUZZO AND MARCHE - SNOW EMERGENCY, STATE OF ELECTRICITY GRID: TASK FORCE CONTINUES ITS ACTIVITIES FOR RESTORE USERS 6 AM

Abruzzo: 33,000 outages

Aquila: towards the normalisation of the service
Teramo: 24,000
Pescara: 5,000
Chieti: 4,000

Restoration forecast: repair activities and the installation of generators continue with the aim of bringing the service back to normal in the areas that can be reached. e-distribuzione and Terna continue to work on the outage of the Civitella del Tronto primary substation continues, due to the loss of power of the high voltage network

Marche:

Ascoli: less than 800 in non-accessible areas for which we have requested the intervention of Civil Protection and Local Authorities
Macerata and Fermo: towards the normalisation of the service

Since the beginning of the emergency, the e-distribuzione task force has gradually repowered about 185,000 users.

All e-distribuzione channels for information and updates on the state of the network:

Toll-free number 803 500 active 24 hours
Mobile text number 320 2041500
APP Failures (iOS - Android)
www.e-distribuzione.it

ABRUZZO AND MARCHE - SNOW EMERGENCY, STATE OF POWER GRID: E-DISTRIBUZIONE TASK FORCE AT WORK - 12 PM

Weather conditions:
Weather situation improving

Abruzzo: 63,000 outages

Aquila: towards normalization of service
Teramo: 40,000
Pescara: 12,000
Chieti: 11,000

Recovery forecast: ongoing operations to repair the grid and install generator sets in order to reduce the customers to be powered again within tonight to less than 60,000

Marche:

Ascoli: 4,000 outages concentrated in the Province of Ascoli
Macerata and Fermo: towards normalization of service

Recovery forecast: normalization of service within tonight

ABRUZZO AND MARCHE - SNOW EMERGENCY, STATE OF POWER GRID: TOWARDS NORMALIZATION OF SERVICE IN MACERATA AND FERMO - 8.30 PM

Weather conditions:

Weather situation is improving

Abruzzo: 70,000 outages

Aquila: towards service normalisation
Teramo: 44,000
Pescara: 14,000
Chieti: 12,000

Restoration forecast: at the end of the day, outages will concern less than 60,000 customers

Marche:

Ascoli: 4,500 outages, mostly in the Province of Ascoli
Macerata and Fermo: the service is going back to normal

Restoration forecast: service going back to normal at the end of the day.

ABRUZZO AND MARCHE - SNOW EMERGENCY, E-DISTRIBUZIONE, INCESSANT WORK IN ABRUZZO, TONIGHT POWER RESTORED IN MARCHE - 8 PM

1400 technicians on the field to restore the service with over 500 generators.

Rome, 19 January 2017 – The work of the task force of 1,400 men fielded in Abruzzo by e-distribuzione, the Enel Group company that manages the electricity medium and low voltage networks - committed to face the emergency bad weather with almost 600 operating vehicles and more than 500 generators - will continue unabated throughout the night.

Tonight electricity is expected to be restored of throughout the Marche, while the situation remains difficult in Abruzzo, where the weather conditions are improving.

There are still about 72,000 customers with outages, who will drop to less than 60,000 tonight, thanks to the relentless work of the teams.

The most affected area is the province of Teramo where the service still has to be restored for 46,000 customers. In the province we are moving towards the normalisation of the service, while in the area of Chieti the situation remains critical for 13,000 customers and for 13,000 in the area of Pescara.

e-distribuzione works closely with Local and Regional Authorities to manage the most critical situations with temporary measures, including the installation of generators.

ABRUZZO AND MARCHE - SNOW EMERGENCY, E-DISTRIBUZIONE: TOWARDS NORMALIZATION OF SERVICE IN L'AQUILA - 3 PM

Weather conditions:
- Abruzzo: continue the snowfall in Abruzzo from the quotas of 400 m with rain in the city areas
- Marche: weather conditions have improved
- Forecasts: expected improvement for tomorrow and worsening over the weekend.

Abruzzo: 84,000 outages
- Aquila: 1,000
- Teramo: 52,000
- Pescara: 15,000
- Chieti: 16,000

Restoration forecast for today: service to be recovered for 60,000 users

Marche: 10,000 outages
- Ascoli: 8,000
- Macerata: 1,000
- Fermo: 1,000

Restoration forecast for today: service normalisation.

ABRUZZO AND MARCHE - SNOW EMERGENCY, E-DISTRIBUZIONE - TASK FORCE CONTINUES ITS ACTIVITIES IN ABRUZZO, FIRST NIGHT WITHOUT FAILURES - 10 AM

• 1300 technicians on the field to restore the service and 450 generators, but adverse weather conditions persist

• From the beginning of the emergency, the service has been restored to nearly 130,000 customers. Teramo is the most affected province. Within today consumers with outages will drop to 60,000.

Rome, January 19, 2017 – It’s been a night of hard work in Abruzzo for the task force of 1300 men fielded by e-distribuzione, the Enel Group company that manages the medium and low voltage power networks. The company is engaged in dealing with the effects of the ongoing adverse weather emergency on the electricity service with 400 operational vehicles and more than 450 generators.

Since the beginning of the emergency, the service has been restored to approximately 130,000 users. With their work, the teams have allowed to lower to around 90,000 the users without electricity, mostly in the province of Teramo, where two primary stations are still out of service due to the outage of the high-voltage grid. Terna communicated to e-distribuzione that the tests performed during the night produced negative results.

In the teatino area the situation is still critical for 19,000 customers, in Pescara for 16,900, while in the area of Aquila the situation affects 1,300 customers, and the service is expected to be restored today.

Following the restoration of the high-voltage lines, e-distribuzione confirms that by today the customers with outages will drop to around 60,000.

For the first time since January 16, adverse weather conditions and the freezing temperatures over the night, though they still hindered recovery tasks, did not result in further problems on the network. The situation remains complex, with heavy rainfall and road conditions hampered by bad weather.

e-distribuzione works closely with Local and Regional Authorities to manage the most critical situations by applying temporary measures, including by installing generators. Later in the day, we will provide additional updates on the evolution of the situation and restoration times estimates.

ABRUZZO AND MARCHE - SNOW EMERGENCY, STATE OF ELECTRICITY GRID: TOWARDS RESTORE THE SERVICE FOR 50,000 CUSTOMERS - 6:30 AM

Weather conditions:
- adverse weather conditions persist throughout the area affected by adverse weather wave
- it is raining and snowing at the height corresponding to hills
- during the night, heavy snow has particularly affected the provinces of Teramo and Pescara

Power outages:

Abruzzo: Adverse weather conditions have hindered recovery activities without causing further problems on the network. The customers with service outages are now around 93,000 distributed as follows:
- Aquila: 1,300 outages. Restoration expected during the day
- Teramo: 55,000, of which some 20,000 affected by the problems regarding the high voltage network involving the outage of the primary stations of Teramo ZI. The High voltage Line is still not powered up and the tests carried out by Terna during the night were unsuccessful. The restoration time is still unknown. The activities aimed at detecting failures on the medium voltage grid can only take place after the substations have been powered up
- Pescara: 16,900
- Chieti: 19,500

Regarding Teramo, Chieti and Pescara, we confirm that – following the restoration of the High Voltage lines - later today we will restore the service for 50,000 customers.

Marche: customers with service outages are now about 14,000 of which 11,000 in the province of Ascoli Piceno, 2000 in the province of Macerata and 1,000 in the province of Fermo. The restoration activities were slowed down by the adverse weather conditions over the night. The activities are continuing to restore the service today

Restoration activities and installation of generators: the repairing activities and the installation of generators, hindered by the various failures found on the lines, continue consistently with the difficult practicability of the roads, especially in Teramo. The allocation of the available generators is agreed upon with the Region and the Civil Protection

For information on the electricity service, the call center of e-distribuzione is always active, the toll-free number is 803 500 and the internet website www.e-distribuzione.it.

ABRUZZO – SNOW EMERGENCY, STATE OF ELECTRICITY GRID – 9.30 PM

Weather conditions:

Pescara and Chieti: snowfall from 200 m altitude, raining in the city
Teramo: sleet in the city and neighboring areas. Intense snowfall above 200 m and on the border with the province of Aquila
L'Aquila: it is snowing also in the city
Marche: it is snowing in the province of Ascoli Piceno
forecasted continuous snowfall throughout the night

Outages:

Abruzzo: customers with service outages are now about 105,000 distributed as follows:

Aquila: restored about 8,000 customers 1,900 outages still remain. We confirm restoration estimates within 10 hours
Teramo: 64,000, about 20,000 of whom affected by problems concerning the high voltage network that produced the outage of primary stations of Teramo ZI. The primary stations of Isola di Gran Sasso and S. Omero. The activities aimed at detecting faults will start shortly on our network underlying to these two substations
Pescara: 18,000
Chieti: 21,000

Regarding Teramo, Chieti and Pescara, we confirm that – following the restoration of the High Voltage lines - by tomorrow afternoon we will be able to power up 50,000 customers.

Marche: customers with service outages are now about 15,000, of which 12,000 in the province of Ascoli Piceno, 2,000 in the province of Macerata and 1,000 in the province of Fermo. Considering the present weather conditions, we foresee the restoration of around 4,000 additional users by this evening

Restoration activities and installation of generators: ongoing repairs and the installation of generators - hindered by the various failures encountered on the lines – will continue consistently with the practicability of the roads, which is difficult especially in Teramo. The allocation of the available generators is agreed upon with the Region and the Civil Protection.

ABRUZZO – SNOW EMERGENCY, STATE OF ELECTRICITY GRID - 7 PM

Weather conditions:
- Pescara: ongoing snowstorms especially affect the Penne area (where there are numerous failures in output from the primary substation)
- Chieti: it continues to rain throughout the province
- Teramo: it rains in coastal areas
- Aquila: high-altitude snows and rains in the city areas

Power outage: about 110,000 customers with service outages distributed as follows:
- Aquila: 6,000 restored and approximately 3,700 customers left unpowered. We confirm estimates of service recovery within 12 hours.
- Teramo: approximately 62,000, including 29,000 affected by issues that concern the High Voltage network involving the outside of the primary stations of S. Omero, Teramo ZI, Isola del Gran Sasso.
- Pescara: 20,000.
- Chieti: 23,500.

As for Teramo, Chieti and Pescara, we confirm that – following the recovery of the High Voltage lines - by tomorrow afternoon we will restore the service for 50,000 customers.

Restoration activities and the installation of generators: repairs and the installation of generators are hampered by the numerous failures encountered on the lines, consistently with the viability of municipal roads and vicinal. We are preparing a plan with the Region and the Civil Protection for the optimal allocation of available generators.

MARCHE - SNOW EMERGENCY, E-DISTRIBUZIONE: DIRECT LINE WITH THE CIVIL PROTECTION – 5.30 PM

● The number of technicians deployed by Enel on the field to restore service has risen to 350.
● More than 80 lines damaged, on the field also 60 generators and 100 operating vehicles. direct line with the Civil Protection and institutions
● From the start of the emergency, service restored to more than 30,000 customers

Ancona, January 18, 2017 - More than 350 men, 100 operating vehicles, more than 60 generators: these are the forces fielded by e-distribuzione, the Enel Group company that manages the electricity medium and low voltage networks, which for more than two days has been busy dealing with the damages on the electrical grid caused by the wave of ongoing bad weather. Since the beginning of the emergency, the task force of e-distribuzione has gradually restored the service to more than 30,000 customers.
There are presently hundreds of ongoing interventions aimed to restore the service to around 20,000 customers, located in the areas most affected by the snow emergency throughout the region, in particular in the areas of Ascoli, Macerata and Fermo. Hour after hour, the commitment of the teams is reducing the number of customers with outages, but the relentless snowfalls continue to damage the power grid. From January 17, inspections have revealed damages on more than 80 medium-voltage lines, about 20% of those who serve the region, and around 1,000 secondary substations with blackouts.
In different areas of the Marche snowfalls continue since the early hours of Tuesday, January 17, with heavy rainfall that has resulted in an emergency situation on all fronts, with fallen trees, blocks of ice, seriously hampered traffic. Fault repair is taking place in a particularly complex operating environment caused by continuing difficulties on the roads and sometimes-prohibitive operating conditions that in some cases have required the intervention of the army.

The strong earthquakes reported this morning have not caused damage to the power supply but have slowed the recovery tasks.

In most cases, failures have been caused by the combined action of ice on the conductors and gusts of high intensity wind that led to exceptional mechanical overload on the lines. In addition there trees - located beyond the buffer zone of the transmission lines where cutting is allowed - have fallen.

e-distribuzione has immediately activated the emergency procedure: strengthening the protection of the territory since the weather warning enactment, preparation of generators and technical equipment so they could operate even in harsh weather environments and the mobilisation of resources also from other regions not affected by bad weather. Also, the communication channels dedicated to the institutions have been activated as has been the direct link with the Civil Protection at regional and national level. e-distribuzione is present in the Prefectures offices to coordinate land management. Updates on the situation of the electricity grid are posted on company sites and timely information is provided to the Civil Protection and institutions on the progress of the interventions with service restoration time estimates.

Given the continuing adverse weather conditions, in anticipation also for the next few days, which hinder operations and could produce additional failures, restoration is expected within 24 hours.

e-distribuzione works closely with Local and Regional Authorities to manage the most critical situations.

ABRUZZO – SNOW EMERGENCY, E-DISTRIBUZIONE: ENERGY TASK FORCE INCREASE TO REPOWER ABRUZZO – 2 PM

Enel has deployed 1300 on the field to restore service.
Over 200 lines are damaged, also deployed 450 generators and 400 vehicles. Direct line with the Civil Protection and institutions
From the beginning of the emergency, service has been restored to more than 100,000 customers

Rome, January 18, 2017 - More than 1,300 men, 400 operational means, more than 450 generators: these are the forces fielded by e-distribuzione, the Enel Group company that manages medium and low voltage networks, which for more than three days has been engaged in dealing with the impact of the emergency bad weather on the electrical service. Since the beginning of the emergency, the task force of e-distribuzione has gradually repowered more than 100,000 users.

At the moment, 1300 men are engaged and hundreds of interventions are ongoing to restore power to about 120,000 users located in the areas most affected by the emergency snow in the region.

Hour after hour the commitment of the teams allows to reduce the number of customers with outages, but the relentless snow continues to damage the power grid. From January 16, inspections have detected damages to over 200 medium-voltage lines, about 30% of those that serve the region, and about 2,500 secondary substations affected by the outages.

In different areas of Abruzzo it is snowing relentlessly from the early hours of Monday, January 16, with heavy rainfall that resulted in an emergency situation on all fronts, with fallen trees, the formation of blocks of ice, seriously hampered traffic. Fault repair is taking place in a particularly complex operating environment with continuing difficulties on the roads and operating conditions that in some cases are prohibitive, and have sometimes required the intervention of the army.

The strong earth tremors recorded this morning have not caused damage to the power network but have slowed the recovery tasks.

In most cases, failures have been caused by the combined action of ice on the conductors and strong wind gusts bursts that led to an exceptional mechanical overload on the lines. In addition, trees have fallen located beyond the buffer zone of the transmission lines where cuts are allowed.

e-distribuzione has immediately activated the emergency procedure: a stronger control on the territory starting from the weather warning, preparation of generators and technical equipment suitable to operate even in harsh weather environments and mobilisation of resources, also from other regions not affected by bad weather. In addition, communication channels especially addressing the institutions and the direct link with the Civil Protection at regional and national level have been activated. e-distribuzione is present in the Prefectures offices to coordinate land management. Updates on the situation of the electricity grid are posted on company sites and timely information is provided to the Civil Protection and institutions on the progress of the interventions with service restoration time estimates.

Given the continuing adverse weather conditions, also forecasted for the next few days, hindering operations and possibly producing additional failures, the expected recovery times are detailed below:

within 12 hours: 9,000 customers restored (normalisation service at l’Aquila);
within 24 hours: 60,000 customers restored (Chieti: 21,000, Pescara: 13,000, Teramo: 26,000);
within 48 hours: 40,000 more customers restored.

Further updates will follow.

ABRUZZO – SNOW EMERGENCY, STATE OF ELECTRICITY: ENEL TASK FORCE JOING FROM OTHER REGIONS- 8:30 AM

The exceptional wave of adverse weather that has affected Central Italy continues. Last night there were persistent heavy rains, winds and snowfalls that affected the entire region and the river Pescara was flooded.

Compared to the 85,000 customers with outages recorded yesterday evening, the bad weather has caused more failures that over the night affected some 15,000 customers mainly in the Province of Teramo.

Customers with service outages are now around 100,000, distributed as follows:

Teramo: around 60,000 customers in 40 municipalities
Pescara: around 13,000 customers in 32 municipalities
Chieti: around 27,000 customers in 50 municipalities

Our teams are working tirelessly to continue with the power recovery tasks nutrition across the region. Additional resources are converging in Abruzzo from other regions to strengthen the task force deployed in the field.

In the area of Teramo, the S. Omero primary substation - which serves around 9,000 customers – is still without power, due to lack of electricity on the High Voltage Network

Over the morning, we will provide updated notices to the Civil Protection and the Local Authorities on the forecasted restoration time of the forecast update for all the municipalities involved.

For information on the electricity service, the call center of e-distribuzione is always active, the toll-free number is 803 500 and the internet website www.e-distribuzione.it.

STATE OF ELECTRICITY GRID - UPDATE 17/01/2017 AT 10 PM

The lines are still being repaired in the areas affected by the exceptional wave of adverse weather that continues unabated.
During the last two hours, the service was restored for another 13,000 customers.
I clienti disalimentati sono ora circa 87.000 in Abruzzo così distribuiti:

Teramo: 48,000 customers
- The activities that interest at this stage in particular the city of Teramo and the Atri area are ongoing
- The outage of the S. Omero primary substation persists, involving some 9,000 customers due to lack of power on the High Voltage Network

Pescara: 12,000 customers
- The activities aimed at identifying the failures that have become evident after the restoration of the High Voltage network - centered especially in the area of Penne – still continue

Chieti: 27,000 Customers
- The province of Chieti is affected by heavy rain at low altitude and snowfall in hilly areas that caused new failures
- Additionally, there was a military intervention to solve the traffic problems affecting the city of Chieti since yesterday

The activities will continue throughout the night with the aim of repowering as many customers as possible.

The worsening of the weather conditions expected for the night (more than 1 m of snow forecasted in the area of Chieti and Pescara) could result in a further deterioration of the situation and it could take longer to restore the service.

STATE OF ELECTRICITY GRID - 17/01/2017 UPDATE 7.30 PM

We expect to reduce the number of customers with outages to around 85,000 by tonight, distributed as follows:

Chieti: 18,000
Pescara: 15,000
Teramo: 52,000

Ongoing maneuvers are aimed at repowering the areas not affected by failures in the Province of Teramo and in the Province of Pescara following the the restoration of the High Voltage network.

The worsening of weather conditions expected for tonight could lead to a further deterioration of the situation and it could take longer to restore the service.

STATE OF ELECTRICITY GRID - UPDATE 17/01/2017 7 PM

Activities aimed to repair the various outages on our network due to ice on the conductors and falling branches and trees outside the buffer zone weighed down by snow continue.

The task force fielded by e-distribuzione is made up of technicians from all regions of Italy.
The 750 people engaged in the emergency management have so far repowered some 100,000 customers since the beginning of the emergency.
Approximately 200 generators are deployed in the field.

Due to the prolonged wave of adverse weather and new failures occurred during the day, in Abruzzo some 100,000 customers still have service outages, distributed as follows.

Province of Chieti: 26,000 customers with outages in 45 municipalities. The inspections revealed a significant number of interruption of the lines due to the collapse of masts and towers. The ongoing activities will allow us to reduce by 0,000 the number of customers with service outages already by this evening, also thanks to the installation of generators in the affected municipalities. We are identifying further interventions to restore the service to the largest possible number of customers within the night.

Province of Pescara: 19,000 customers with service outages. In the afternoon, the issues that concerned the High Voltage Network were resolved and the Penne Primary substation is now powered up. The activities aimed to repower the medium voltage lines and maneuvers for the selection of faults that became evident only after the restoration of the High Voltage are ongoing. The number of customers who will still have outages will be confirmed once the activities aimed at identifying the failures are completed.

Province of Teramo: 58,000 customers with service outages
The problems affecting the high voltage network for the primary stations of Teramo City and Cellino Attanasio have been solved. Terna is performing activities aimed to restore the function of the S. Omero Primary station, involving some 9,000 customers. The number of customers who will still have outages will be confirmed once the activities aimed at identifying the failures are completed.

SNOW EMERGENCY - STATE OF ELECTRICITY GRID - 12.30 AM

e-distribuzione has reinforced its task force in the field to meet emergency adverse weather issues converging reinforcements from other regions of Italy: 750 people are in the field in Abruzzo and 300 in Marche.

The weather conditions also involve the persistence of critical issues that affect Marche.

Below is the current situation of outages.

Abruzzo: 159,000 customers with outages (of which dozens of thousands due to problems on the high voltage network not managed by e-distribuzione) distributed as follows
- Province of Chieti: 39,000 due to problems relating to the network of e-distribuzione. We have provided the Local Authorities and the Civil Defense with the restoration plan developed based on the results of the inspections conducted so far. We plan on restoring the service for some 22,000 customers by today.
- Province of Pescara: 26,000. About 25,000 customers have outages due to problems that affect the high voltage network that have caused the Penne primary substation to be out of order, for which recovery activities are carried out by Terna and e-distribuzione. We have provided the Local Authorities and the Civil Defense with the restoration plan developed based on the results of inspections conducted so far that will be integrated as soon as soon as the repairs of the HV network are completed.
- Province of Teramo: 90,000. Approximately 78,000 customers have outages due to problems affecting the high voltage network that have caused the City of Teramo, Cellino Attanasio, Isola del Gran Sasso and Sant'Omero primary substations to be out of order. We will communicate the restoration plan shortly the Local Authorities and the Civil Defense regarding
Marche: 23,000 customers with outages mainly n the provinces of Ascoli Piceno and Fermo. Given the ongoing situation with ongoing snowfalls, the service is expected to be restored in the larger towns by today.

SNOW EMERGENCY - STATE OF ELECTRICITY GRID - 8 AM

Over the night the continuous snowfall produced more failures affecting both the High Voltage network managed by Terna and the Medium Voltage network managed by e-distribuzione.

The outages are mainly in Abruzzo. In addition, last night the green code emergency was also declared in the Marche due to the occurrence of failures in the network of e-distribuzione.

Below is the current situation of outages.

Abruzzo: 159,000 customers with outages (including dozens of thousands due to problems on the High Voltage network not managed by e-distribuzione) distributed as follows:
- Province of Chieti: 41,000 due to problems related to the network of e-distribuzione
- Province of Pescara: 28,000. Approximately 23,000 customers have outages due to problems affecting the High Voltage network causing the Penne primary substation to be out of order
- Province of Teramo: 90,000, including 22,000 customers in the City of Teramo. Approximately 57,000 customers have service outages due to problems involving the High Voltage network that have caused the City of Teramo, Cellino Attanasio and Isola del Gran Sasso primary substations to be out of order

The inspections performed by our staff have been launched to identify the areas where repairing activities could start.

At 11 am, the Local Authorities and the Civil Protection will communicate the work plan with details regarding the areas in which we will intervene today, those for which we require the High Voltage network restoration and those for which we do not expect to be able to restore the service within the day.

Marche: 14,000 customers with outages mostly in the provinces of Ascoli Piceno and Fermo. We plan on restoring the service today unless further problems caused by adverse weather conditions should arise.

For information on the electricity service, the call center of e-distribuzione is always active, the toll-free number is 803 500 and the internet website www.e-distribuzione.it.

SNOW EMERGENCY - STATE OF ELECTRICITY GRID - UPDATE AT 8:00 PM

Rome, January 16, 2017 - The commitment of the task force of e-distribuzione, the Enel Group company that manages medium and low voltage networks, to face the consequences of the wave of bad weather that is affecting Abruzzo, is continuing. Around 300 people are in the field, intervening with 150 generators and 50 special vehicles in the affected areas.

The partial restoration of the high voltage network - not run by e-distribuzione - has reduced the number of customers with failures to about 55,000. Of these, about 25,000 are still due to problems related to the High Voltage network that produced the outage of the primary stations of Miglianico and Ortona affecting the Province of Chieti.

E-distribuzione works in coordination with the Local Authorities and Civil Protection for the deployment of generators.

In the province of Chieti, at present the company estimates that it will be able to restore the service by late evening for about 3,000 more users, while works will continue tonight and tomorrow for the remaining 45,000, mainly in Chieti, Miglianico, Vasto, Monteodorisio, Cupello, Pollutri, Casalbordino, Ripa Teatina, Fossacesia, Bucchianico, Rocca San Giovanni, Scemi, Crecchio, Lanciano, Tollo, Francavilla a Mare, Torrevecchia Teatina, Fara Filiorum Petri and Villamagna.

The repairing activities carried out in Pescara will reduce the number of consumers with outages to about 5000 by this evening, and works will continue into the night and tomorrow. The operations proceed as soon as traffic conditions make them possible, with repairs and the installation of generators, mainly in the municipalities of Pianella, Tocco da Casauria.

In the area of Teramo about 3,000 customers have service outages mainly in the towns of Castilenti and Teramo. Works will continue through the night to restore their service.

For information on the electricity service, the call center of e-distribuzione is always active, the toll-free number is 803 500 and the internet website www.e-distribuzione.it.

SNOW EMERGENCY - STATE OF ELECTRICITY GRID - UPDATE AT 2 PM

Critical situations caused by adverse weather conditions are still ongoing.

The snowfall in Abruzzo is ongoing. Partly because of failures on the high voltage network, there are around 90,000 customers with service outages, distributed as follows:

Province of Chieti: around 70,000 customers, of which about 40,000 outages due to breakdowns that are affecting the high voltage network that serves our primary stations at Atessa, Gissi, Caroli and Lama dei Peligni. The adverse weather turns road condition critical and therefore do not allow to carry out restoration measures. As soon as road conditions will allow it, the task force of e-distribuzione will resume the repair and installation of generators. The most critical conditions affect the municipalities of Frentano and alto Sangro
Province of Pescara: around 11,000 customers with service failures. The adverse weather turns road condition critical and therefore do not allow to carry out restoration measures. As soon as road conditions will allow it, the task force of e-distribuzione will resume the repair and installation of generators
Province of Teramo: around 8,500 customers with service outages. The ongoing repair activities involve some 3,000 customers for whom we plan to restore the service in the evening. The next updates will provide the restoration estimates for the remaining customers

Repair activities are ongoing in Basilicata, where so far approximately 1,700 customers still have service outages. For 700 customers service is expected to be restored in the evening. The next updates will provide the restoration estimates for the remaining customers.

In Campania the emergency has finished. Here some 700 customers have service outages, recovery activities are expected to be completed this evening.

The critical situation concerning the fall of a conductor has been solved. The incident caused the of traffic to be blocked on the A14 at km 314, but the critical issues related to the fall of a conductor at km 447 remain. Removal activities are being carried out by e-distribuzione personnel.

For information on the electricity service, the call center of e-distribuzione is always active, the toll-free number is 803 500 and the internet website www.e-distribuzione.it.

UPDATE 16/01/2017 AT 10.30 AM

The strong bad weather wave that is affecting Central and Southern Italy starting from last night has caused power failures in Abruzzo, Basilicata and Campania.

Technicians from e-distribuzione are taking action in all the affected areas in order to check the grid and adopt all the measures necessary to face the emergency.

So far 50,000 customers are known to have suffered power failures, with the following distribution:

Abruzzo: around 42,000 specifically distributed as follows:
- Province of Chieti: around 26,000
- Province of Teramo: around 8,300
- Province of Pescara: around 7,600
Basilicata: around 2,500 in the Province of Potenza
Campania: around 6,000 in the Provinces of Avellino and Salerno

Restoration times are defined based on the results of the ongoing inspections and accessibility conditions of the locations and will be confirmed in the following updates.

For information on the electricity service, the call center of e-distribuzione is always active, the toll-free number is 803 500 and the internet website www.e-distribuzione.it.

Ongoing commitment on the ground

E-DISTRIBUZIONE MOBILE COUNTERS: LOCATIONS UNTIL WEDNESDAY 22

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