Published on Wednesday, 22 November 2006

Satisfaction with the results announced by the Authority for Electricity and Gas. The quality of Enel’s electricity service improved by 14% in 2005 compared with 2004. Interruptions were reduced to 63 minutes per customer in 2005, down from 73 minutes in 2004. Enel plans to invest €5.2 billion in upgrading the power grid through 2010

Rome, 22 November 2006 - The continuity of Enel’s electricity service continues to improve.

Once again in 2005, the Authority for Electricity and Gas has awarded Enel Distribuzione a bonus of more than €118 million out of a total of €130 million disbursed in incentives.

In 2005, despite the fact that the Company voluntarily adopted the new calculation mechanism, which includes interruptions previously attributed to “external causes”, the average total length of interruptions for Enel customers fell from 73 minutes in 2004 to 63 minutes last year, compared with a target of 83 minutes set by the Authority.

Enel is continuing to make substantial investments in the power grid, with planned spending of €5.2 billion through 2010. This will enable Enel to continue the rising trend in quality, which has now reached a level of excellence by European standards.

Record results were achieved in the North, with Friuli recording just 23 minutes of interruptions, Veneto 41 minutes, Lombardy 36 minutes and Emilia Romagna 33 minutes, about half the national average. Piedmont improved sharply, with interruptions declining from 116 minutes in 2004 to 52 in 2005.

Some areas of the South were affected by exceptional meteorological events, which in 2004 had primarily impacted the North-east. Nevertheless, performance in some regions was better than the national average, for example Molise with about 36 minutes and Puglia with 60 minutes.

In central Italy, customers in Umbria experienced an average of 47 minutes of interruptions, while those in the Marche registered 53 minutes.

Price Sensitive | November, 22 2006



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